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What happens next

  • Our team will review your message.
  • If we need additional details, we will contact you at the information you provided.
  • For consumer-related issues, you can use the rights and mechanisms described below.

If you are a consumer in Ukraine, our service information and your rights are provided in line with: Закон України "Про захист прав споживачів" and Закон України "Про забезпечення функціонування української мови як державної".

Personal data processing related to requests submitted via online forms (including contact details) is carried out on a lawful basis and, where consent is required, with consent in accordance with: Про захист персональних даних | від 01.06.2010 № 2297-VI.

If our communications include advertising of services related to health, we ensure compliance with: Закон України "Про рекламу".

You may assert your consumer rights for online transactions/services, including by contacting us first and then using dispute-resolution mechanisms available under the Ukrainian consumer protection framework, consistent with: Закон України "Про захист прав споживачів".